The Massage Therapist Schedule
trauma-informed leadership Heather Hernandez trauma-informed leadership Heather Hernandez

The Massage Therapist Schedule

I once temped at WorkHuman—a company selling HR software for "human" workplaces. Their office had meditation rooms, massage therapists, breastfeeding pods, fruit-infused water schedules, and sensory-optimized design. When I asked ChatGPT to describe trauma-informed workplace design, it listed everything WorkHuman had: acoustic panels, nature colors, weighted blankets, affirmation posters. Then I asked for the nonprofit budget version: thrift store plants, Dollar Tree frames, "be more intentional." That's gaslighting. Trauma-informed workplaces don't need better décor—they need multi-year funding, adequate staffing, job security, and living wages. You can't thrift-store your way out of financial violence. The trauma isn't fluorescent lights; it's systemic instability. While fighting for resources, leaders have one job: don't make trauma worse. Provide predictability, honesty, clarity, and boundaries. A meditation room in a traumatizing workplace is just a prettier place to panic.

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